OSF PromptCare

OSF PromptCare clinics are walk-in clinics designed to efficiently treat sudden minor illnesses and injuries for people of all ages.

Upon arriving at OSF PromptCare, we ask that you check in with our front desk staff. You will be asked to submit some basic information and present your insurance card and picture I.D. We will begin to compile your chart with the information you provided. While we do this, please feel free to have a seat in our waiting room where you will soon be called upon for triage.

Bloomington Area | Doctor at Desk (OSF PromptCare)During triage, our staff will record your vital signs, medical history, and any medications you are currently using in order to better prepare the physician for his or her time with you.

Once we have assessed your needs, we will escort you to an exam room where you will meet with the doctor. Each OSF PromptCare clinic is staffed with at least one provider, nurse, medical assistant, and front desk receptionist in order to best serve you. We also provide on-site radiology services for your convenience.

For your employee’s convenience, initial work-related injury care and substance testing can also be provided at any OSF PromptCare location on a walk-in basis. Follow-up management of work-related injuries will then be conducted at OSF Occupational Health under the supervision of a Board Certified Occupational Medicine Physician.

Our clinics are not designed to provide care for life-threatening illnesses, injuries, or ongoing medical conditions. OSF PromptCare should also not be used as a substitute for your primary care physician. Always call 911 in case of an emergency.


Insurance & Payment Assistance

At OSF PromptCare, we are able to bill your insurance for your visit, but cannot guarantee coverage. We encourage all patients to check with their insurance provider on coverage before proceeding with treatment at any of our locations.

Payment Assistance (OSF HealthCare Charity Assistance and Illinois Uninsured Discount) is available for those who qualify. Please call the OSF Patient Accounts and Access Center at (309) 683-6750 or toll-free at (800) 421-5700 for more information.


Eastland Medical Plaza II
(on the OSF St. Joseph Campus)
1505 Eastland Drive, Suite 1100
Bloomington, Illinois 61701
Map & Directions
Phone: (309) 663-2100
Hours: Monday - Saturday, 8 a.m. - 7 p.m.
Sunday, 8 a.m. - 6 p.m.
OSF Medical Group - College Avenue
1701 E. College Avenue
Bloomington, Illinois 61704
Map & Directions
Phone: (309) 664-3440
Hours: Monday - Friday, 8 a.m. - 7 p.m.

OSF Center for Health at Nord Farms
1001 Mitsubishi Motorway
Bloomington, Illinois 61704
Map & Directions
Phone: (309) 828-0806
Hours: Monday - Saturday, 8 a.m. - 7 p.m.
Sunday, 8 a.m. - 6 p.m.

Center for Health at Fort Jesse
2200 Fort Jesse Road
Normal, Illinois 61761
Map & Directions
Phone: (309) 661-6280
Hours: Monday - Saturday, 8 a.m. - 7 p.m.
Sunday, 8 a.m. - 6 p.m.

El Paso
100 Delaney Drive
El Paso, Illinois 61738
Map & Directions
Phone: (309) 527-2260
Hours: Monday - Friday, 8 a.m. - 7 p.m.


Holiday Hours

Our Bloomington-Normal PromptCare locations are closed on Thanksgiving and Christmas. However, they are open Memorial Day, July 4th, Labor Day, Christmas Eve, New Year's Eve, and New Year's Day from 8 a.m. - 5 p.m. On Easter, they are open from 8 a.m. - 6 p.m.